Customer Service Representative

At Marine Travelift Mid-Atlantic in Virginia

Job description

Marine Travelift Mid-Atlantic is excited to be adding full-time customer service representative to our growing team in Virginia. As part of the leading boat handling equipment manufacturer, the customer service representative is responsible for communicating with customers and scheduling machine inspections, parts and/or service. Previous customer service experience, understanding of the marina industry and attention to detail are desired for this career path.

Responsibilities and job tasks for this position include:

  • Ability to communicate with customers and service techs to schedule necessary appointments
  • Travel to domestic North America locations and Marine Travelift headquarters regularly as required
  • Strong communication and presentation skills
  • Develop machine part sales in the Mid-Atlantic regions
  • Negotiating skills
  • Confident and able to build rapport
  • Team player with good interpersonal communication skills
  • Good computer skills (MS Office, Salesforce)
  • All other duties and responsibilities that are assigned

    Employee benefits

    • Health, dental, vision, and life insurance plans
    • Paid vacation and holidays
    • 401K benefit plan with company match
    • Health Saving Account (HSA) plan with employer contribution
    • Job training and advancement opportunities

    Company Information

    A career with Marine Travelift is more than just a job. It’s a commitment to making an impact. Our team members design and build long lasting machines because each employee is given the opportunity to continuously innovate. We look to our people to come up with the ideas that make all of our products and services better.

    Marine Travelift has been manufacturing mobile boat hoists since 1954. Our equipment is utilized across the globe with over 4,000 units in service to help marinas handle boats of all sizes.

    Please contact us if you have any questions about a career with Marine Travelift Mid-Atlantic.

    *We are an Equal Opportunity / Affirmative Action Employer. Qualified females, minorities, individuals with a disability, and veterans are encouraged to apply.